The customer service department also specializes in optimizing the performance of passenger transport vehicles, thanks to a platform entirely designed and developed by SAFRA: VHYSION®, which helps customers manage their transport vehicle fleets.
In order to better support its customers, SAFRA has developed a tailor-made service dedicated to the maintenance and monitoring of their vehicle fleets. These services are gathered in a functional and intuitive portal, entirely developed by SAFRA, and marketed under the VHYSION® brand.
This online platform includes 3 service offers: VHYSION Fleet, VHYSION Report and VHYSION Diag.
3 SERVICES
VHYSION Fleet
VHYSION Report
VHYSION Diag
The Fleet service allows you to control and operate the fleet, optimize vehicle availability, and keep operating costs under control.
You have access to a functional dashboard with real-time vehicle information, lifetime, GPS positioning and real-time vehicle defects or information.
The Report service allows you to access numerous reports that allow you to visualize the data of your fleet in real time and export all the data that the software brings up by applying your filters.
The Diag service helps maintainers to resolve faults and visualize faults thanks to data from the connected vehicles, in order to anticipate maintenance and faults and optimize vehicle operations to obtain the best availability rate.
Depending on the package chosen, faults can be acknowledged online.
The platform also provides access to an interactive document area where all vehicle-related documentation is available, from training manuals to user guides.
The Application Program Interface (API) option enables ITxPT data to be integrated directly into customer information systems. This web-based platform is complemented by workshop equipment (tablet and special connectors) supporting off-line diagnostics and maintenance assistance functions.
This highly functional customer portal will enable users to manage their bus fleet in real time, optimizing vehicle performance while controlling operating costs. The VHYSION tool will be directly accessible via the safra.fr website, with secure authentication, all in full compliance with data security, and in particular cyber security.
