Our CSR approach

Our CSR approach integrates Environmental, Social and Governance (ESG) criteria to shape our overall corporate strategy. At the heart of this approach, we have identified 6 major strategic challenges that guide our actions and direct our progress towards sustainable extra-financial performance.

CSR commitment

Since 2020, SAFRA has been committed to the United Nations Global Compact social responsibility initiative and its 10 principles around human rights, labor standards, the environment and anti-corruption.

This commitment is reflected in our Sustainable Development Goals:

CSR assessment
Advanced+ level


Our commitment to preserving the climate

At the heart of our CSR approach, climate protection is essential to our corporate strategy. Our vehicles are designed to generate no CO2 emissions or fine particles, thus minimizing environmental impact. Our hydrogen buses are a perfect illustration of this philosophy, offering performance, efficiency and respect for the environment. By choosing our products, our customers actively contribute to reducing greenhouse gas emissions and promoting a sustainable energy future. Our commitment to the refurbishment of transport equipment extends equipment life and reduces our carbon footprint, illustrating our vision of the circular economy for almost 50 years.

Reducing GHG Emissions and Carbon Footprint

Our hydrogen vehicles are distinguished by their ability to significantly reduce greenhouse gas (GHG) emissions compared with conventional vehicles. Every kilometer driven with our hydrogen vehicles represents a substantial reduction in GHG emissions, helping our customers to make an effective contribution to the fight against climate change. In line with our commitment to sustainability, we constantly rethink the design of our products to minimize our impact on the climate, and we carry out an annual carbon audit to assess and continually improve our environmental performance.

Sustainability, Recyclability and Energy Performance

We ensure that our products meet sustainability and recyclability standards, and we favor sustainable, recycled or renewable materials, while promoting eco-responsible design practices to minimize waste production and promote circularity. Reducing our energy consumption is also central to our strategy. We have chosen to source our electrical energy from renewable sources. This option enables us to significantly reduce our carbon footprint and support the development of clean energies. In addition, we are implementing eco-responsible practices to minimize the environmental impact of our IT activities and reduce our energy consumption.

Our hydrogen vehicles significantly reduce GHG emissions compared with conventional vehicles.

Share of products manufactured with zero GHG emissions 100%


Our commitment to human rights and diversity

Respect for human rights, promoting diversity, safety and quality of working life for our employees are key issues in our CSR approach. Convinced that the protection and well-being of our employees contribute to our company’s performance, we act to develop safe and healthy working conditions, in line with our values and sustainable development objectives.

Diversity, Inclusion and Equality

Innovation is central to our recruitment methods, enabling us to attract a diverse range of talent, thanks in particular to the Simulation Recruitment Method (SRM). We value diversity in all its forms to enrich our corporate culture and stimulate creativity. We are committed to the inclusion of people with disabilities, and have set up initiatives dedicated to their professional integration. What’s more, we promote equality between men and women by combating pay disparities and encouraging parity within the company.

Safety, Quality of Life and Social Commitment

The safety of our employees is ensured by a rigorous risk management process, including preventive measures and regular training. The well-being of our employees is also central, with optimal working conditions, such as telecommuting and flexible working hours. We also offer advantageous benefits, such as a comprehensive health insurance plan, to support their personal and professional development. Finally, we are committed to solidarity actions, supporting local communities through collection and distribution initiatives involving our employees.

Professional equality

Overall index of 71, broken down by indicator as follows:

  • pay gap indicator: 36
  • individual increase rate gap indicator: 35
  • return from maternity leave indicator: 0
  • high pay indicator: 0

Our objectives for 2024 are as follows:

  • Work on the % of female employees receiving a raise in the year following their return from maternity leave.
  • Work on the number of women among the 10 highest-paid employees


At SAFRA, we firmly believe that the organization of our governance, the balance of power, transparency and control of management are key factors in our long-term success and added value. It is with this in mind that we have put in place good governance practices, such as the parity of independent members on our Supervisory Board. These practices play an essential role in the growth and sustainable development of our organization. Governance is an integral part of our CSR roadmap, and is overseen by two members of our internal CSR committee who steer our actions. It is one of the six pillars of our CSR approach.

Assessing our extra-financial performance

Since 2021, SAFRA has chosen to invest in its global performance, integrating strong ambitions based on ESG (environmental, social and governance) criteria. This includes an annual ESG certification, our carbon footprint, assessment of our eligibility for the European Taxonomy, as well as our various quality and safety certifications obtained over the years. These ratings and assessments enable us to challenge our company and uncover numerous areas for improvement in our internal processes. They are also eagerly awaited by our stakeholders.


Ethics are at the heart of our corporate culture. We are firmly committed to acting with integrity, transparency and responsibility in all our interactions, both internally and with our external stakeholders. Our Ethics Charter clearly defines our core values, standards of conduct and expectations of ethical behavior. We actively encourage compliance with these principles and ensure that they are integrated into all our operational practices.

Responsible Purchasing

Our responsible purchasing practices are part of a global approach aimed at integrating environmental, social and governance (ESG) criteria into our procurement decisions. Our purchasing policy is based on sound principles that encourage the selection of suppliers who share our values and commitment to sustainable development. We are committed to promoting goods and services that respect the environment and human rights throughout our supply chain. This approach is formalized in our Supplier Charter, which sets out our reciprocal CSR commitments and guides our relations with our business partners.

EU taxonomy

of SAFRA sales are aligned with the European Taxonomy

Our suppliers' CSR approach

38% of our strategic suppliers have a formal CSR approach